The German government is planning to establish a botnet cleanup helpline for computer users affected by malware infection.

ISPs are teaming up with the German Federal Office for Information Security (BSI) to set up an operation geared towards cleansing consumer systems from botnet infestation. ISPs will track down infected machines, before directing users towards a website offering advice and an associated call centre, staffed by around 40.

The project, due to start in 2010, was announced on Tuesday at the German IT summit in Stuttgart. No funding details were provided.

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German ISPs team up with gov agency to clean up botnet